Policies

Deposit: A $1,500 deposit is required to hold your date on a definite basis. This deposit may be made in two $750.00 installments; the second of which is required 30 days after the initial deposit is made. This deposit is deducted from your final bill. A credit card on file is required with the booking of all weddings.

Food Minimum: The following food minimum applies for the Crystal Ballroom: Saturday: $4,000.00, Friday: $3,000.00 Sales/County Tax of 5.5% and a Service Charge of 18% will be applied to all services, rentals, and purchases. When a meal is served more than 30 minutes after the scheduled time, the Ramada is not responsible for food temperature nor quality.

Bar Minimum: Bartenders will be supplied at no additional charge if liquor sales meet or exceed $500.00. Should sales fall below the $500.00 bar minimum, the difference between the actual sales and the $500.00 minimum OR a $50.00 setup charge (whichever is greater) will apply for the bartender charge. Half barrels of beer do not apply to the bar minimum. Half barrels of beer are self-serve. If you choose to have a bartender serve this there will be an additional $25.00/hour fee applied. Host bars are subject to service charge and sales/county taxes.

Estimated Charges & Final Payment: Estimated charges will be taken care of at the final meeting the week of the wedding. Final bill will be prepared the following week. Final charges are due 30 days after you have received your final bill. If the payment is not received in the allotted time, the credit card on file will be charged.

Guarantee: 30 days before the function, menu selection will be confirmed along with any special arrangements that will be needed. One week prior to your function a guaranteed count (the minimum you will be charged) and any menu or bar changes are due. Full payment is due at this time for all estimated services. Meal counts exceeding your guarantee may be given a comparable available entrée. Functions are staffed to properly service the event. Additional Staff (if requested) will be charged at the prevailing rate. Prices are subject to change without notice. Prices will be guaranteed 90 days before the function.

Room Fees: Our room rental fee for the Crystal Ballroom, Renaissance and Pre-function Area is $500.00. The services and amenities covered under our rental fee are as follows: At the Ramada Plaza Hotel we provide silver candlestick holders accompanied with a 12" white tapered candle enclosed in a glass hurricane, one per dinner table. We will use only white cloth linens and napkins, china, glassware, and silverware for your wedding dinner. Different sizes and colored linens are available for an additional rental fee. Risers and a microphone will be set-up, and your cake served. A $50.00 cake cutting fee is applied to the final bill. Cakes other than the traditional wedding cake (i.e. cheesecake, ice cream cake, ice cream sundaes, etc.) will be assessed additional fees. The gift, guestbook and head table all will be skirted. The Ramada Plaza Hotel also offers a decorated card box for your use. A limited amount of decorating will be done by our hotel staff. Charges will be assessed for extensive decorating.

Ceremony site is available for an additional $100.00 set-up fee. Access to your ceremony and reception site for decoration prior to the scheduled starting time is subject to availability and may require an additional charge. The ballroom is guaranteed to you at 3:00pm the day of your reception.

Entertainment: Music must be contracted to end no later then 12:00 a.m. Ballroom doors are locked by 12:30 a.m. There will be a $50 charge for each full half hour exceeding 12:30 a.m.

Cancellations: Cancellations received with less than six months notice of the scheduled event will be subject to 50% of the hotel's projected revenue for the event. If cancellation occurs more than six months prior to the event, your full deposit will be refunded, only if meeting space is rebooked. If cancellation occurs under the six month clause and the hotel is able to resell the space for equal or greater value, your deposit will be refunded to you in its entirety. Should fire, flood or other act of God, or any other act unforeseeable to the Hotel make it impractical for the Hotel to perform its obligation hereunder, the liability of the Hotel to the Customer shall be limited to a refund of the Customer's deposits.

Liability: Any expense incurred towards replacement or repair of property and/or equipment lost or damaged by your guests will be automatically charged to your bill. There will also be a fee applied to the final bill for any additional clean up that is needed. Hotel will not accept any responsibility for damage or loss in our parking lot or any merchandise or articles left in the building before, during or after your function by you, your guests, or your agents. No banners, signs or extensive decorating may be hung from the ceiling or fixed to the walls without permission from Ramada’s management. No glitter, rice, confetti, silly string or fog machines are permitted.

Food and Beverage Regulations: The sales of alcoholic beverages are regulated by the state of Wisconsin State Liquor Commission. As a licensee, the Ramada Plaza Hotel is responsible for the administration of the regulations. Therefore, it is a policy that liquor cannot be brought into a function room of the Hotel from outside sources. (Wis Statue 125.32 (6)) All beverages will be dispensed by a licensed bartender of the Hotel at all functions. Everyone consuming alcoholic beverages must be 21 or older. The bar will stop serving alcohol at 12:00 a.m. According to Wisconsin Administrative code (DH & SS, Section 196.07); no food may be brought into any function room of the Hotel from an outside source, with the exception of wedding favors (i.e. nuts, and mints) and the traditional wedding cake. Any food (except the cake) or beverage that is left from the function is not permitted to leave our property due to Hotel liability.